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Scheduling for physiotherapy clinics

Appointments and online booking for physiotherapy

Organise your clinic’s appointments and let patients book available times. From the web or app to the same schedule, with booking rules you define.

01

A visual clinic schedule

View practitioners, appointments, availability and rooms in one place. Add group sessions with the optional module.

02

Booking via the web or app

Patients choose a service and an available time. Their booking is recorded in the clinic’s schedule.

03

Connected communications

Booking confirmation by email and WhatsApp reminders through the optional module.

From booking to calendar

Patients book. Your clinic stays in control.

One connected journey: you define availability, patients choose an appointment and your team sees it in the calendar.

  1. 01 · Your clinic

    Set when patients can book

    Enable your clinic’s booking link and set the minimum notice, how far ahead patients can book, and whether prices and practitioners are shown.

  2. 02 · Your patient

    Choose a service, day and time

    Browse available times on the website or app. On the website, patients verify their identity with a code before reviewing and completing the booking.

  3. 03 · Your team

    See the appointment in your calendar

    The booking is recorded in your clinic’s calendar with its assigned service and practitioner. There is no need to enter it again manually.

Start with a calendar + online booking

Explore plans and inclusions
Core with calendar
€39/month
App and online booking
€12/month
Monthly total
€51/month

VAT included. App and online booking are an optional module, also included in the Complete plan. WhatsApp is a separate module: €7/month + usage.

Day-to-day organisation

A schedule that shows what is happening across the clinic

See each practitioner’s appointments and plan the day or week in one schedule. The calendar is part of the TalumCore core package, at €39 per month including VAT.

Practitioner availability and rooms provide the context for each appointment. When you add online booking, patient bookings enter this same schedule without having to copy them from another tool. Group management is an optional module, also included in the Complete plan.

  • Appointments organised by practitioner
  • Availability to help organise working hours
  • Rooms shown within the schedule
  • Access from any web browser

Patient experience

The patient booking portal

Patients can book through the web or app. On the web, they choose a service, a practitioner if the clinic allows it, and an available date and time. They then verify their identity with a code and review the details before booking.

The booking is recorded in the clinic’s schedule based on practitioner availability, rooms and existing appointments. In the app, patients can also view their appointments and cancel future appointments when their status allows it.

  • Service and practitioner choices based on clinic settings
  • Date and time chosen from available slots
  • Identity verification and review before booking
  • Booking recorded in the same clinic schedule

Important: The app and online booking require the optional module and activation for the clinic. This booking portal is separate from the clinical record used by your team: the booking features described do not imply patient access to clinical records or documents.

After booking

Email confirmations and WhatsApp reminders

Booking confirmation emails provide appointment details when the patient has an email address and the clinic has email delivery configured. Email communications are part of the core package.

To add reminders before an appointment, the optional WhatsApp module connects them to your schedule. It costs €7 per month including VAT, plus WhatsApp usage, and requires the channel to be activated and configured.

  • Booking confirmation with appointment details
  • Email delivery based on patient details and clinic setup
  • WhatsApp reminders as an optional module
  • WhatsApp usage charged separately

Clinic control

Open online booking on your terms

With the module active, your clinic can activate or pause online booking and define the public link to share on its website. You also set the minimum hours of notice and how many days ahead patients can book.

Settings let you show or hide prices and practitioner selection. This helps you adapt the booking experience to the way your clinic works.

  • Activate or pause online booking
  • A public booking link for your clinic
  • Minimum notice and advance booking window
  • Price and practitioner visibility

Common questions

Frequently asked questions

Is scheduling included in the core package?

Yes. The full schedule and calendar are included in the €39 per month core package, including VAT.

Is online booking included in the core package?

No. The app and online booking are an optional €12 per month module. With the €39 core package, the total is €51 per month including VAT. They are also included in the Complete plan.

How does a patient book an appointment on the web?

They choose a service, a practitioner if the clinic allows it, and an available date and time. They verify their identity with a code and review the booking before submitting it. The appointment is recorded in the clinic’s schedule.

Is the patient portal the same as the clinical record?

No. Here, the patient portal refers to appointment features: booking through the web or app and, in the app, viewing appointments and cancelling future appointments when their status allows it. The clinical record is your team’s workspace. These booking features do not imply that patients can view their clinical records or profile documents.

What can the clinic configure for online booking?

It can activate or pause its public booking link, set the minimum notice and maximum days ahead, and decide whether to show prices and let patients choose a specific practitioner.

Can I make a real booking in the demo?

No. The interactive demo shows a calendar with fictional data so you can explore how the schedule works. It is not a clinic’s public booking portal and does not create real appointments.

Are WhatsApp usage costs charged separately?

Yes. The WhatsApp and reminders module costs €7 per month including VAT, plus WhatsApp usage. It is optional and requires the channel to be configured.